Support > How to recover a forgotten account or password?

How to recover a forgotten account or password?

If you’ve forgotten your login account or password, please contact our support team for assistance.

Please choose one of the contact methods:

Email Support:

[email protected]

Telegram Support:

@purejiasuqi

Customer Service Hours:09:00 – 18:00 (UTC +8) Replies may be slower outside of non-operation hour. Thank you for your patience.

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Get live support from 9:00 AM to 6:00 PM (Mon–Fri, UTC+8)

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